WoafyPet Terms of Service
Effective Date: 02.13.2026
Last Updated: 02.13.2026
These Terms of Service (“Terms”) govern your access to and use of WoafyPet websites, mobile applications, connected devices (including smart pet beds and related hardware), and related services (collectively, the “Services”). The Services are provided by WoafMeow Inc. (“WoafyPet,” “we,” “us,” “our”).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
THE SERVICES AND ANY INSIGHTS, SUMMARIES, OR ALERTS ARE PROVIDED FOR INFORMATIONAL AND MONITORING PURPOSES ONLY AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION.
WOAFYPET IS NOT A VETERINARY MEDICAL PROVIDER. DO NOT USE THE SERVICES AS A SUBSTITUTE FOR PROFESSIONAL VETERINARY ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU BELIEVE YOUR PET MAY BE ILL, IN PAIN, OR IN DISTRESS, CONTACT A LICENSED VETERINARIAN PROMPTLY.
You acknowledge that:
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
You agree to provide accurate information and to keep your account information up to date.
The Services may include:
We may change, suspend, or discontinue any part of the Services at any time, including adding or removing features, without liability to you, except as required by law.
Your device’s performance depends on many factors outside our control (e.g., Wi-Fi reliability, Bluetooth range, power, placement, environment, firmware version, app permissions, and pet behavior). You are responsible for maintaining compatible devices, internet access, and any required settings.
Your use of the Services may generate data, including pet metrics (e.g., heart rate indicators, respiratory rate indicators, weight, sleep-related indicators), device diagnostics, and usage logs. Our collection and use of Personal Information is described in our Privacy Policy at /privacy (implemented at src/pages/PrivacyPage). If there is a conflict between these Terms and the Privacy Policy regarding privacy practices, the Privacy Policy controls.
Some WoafyPet devices may involve electricity, heating elements, power adapters, or cables. You are responsible for reading and following all instructions, warnings, and safety information provided with the device.
You are responsible for monitoring your pet’s interaction with the device. Pets may chew, scratch, ingest components, pull cables, or cause liquid exposure (including pet accidents). WoafyPet is not liable for damages or injuries caused by pet behavior, including but not limited to:
You agree to keep cables secured and out of reach where feasible, discontinue use if components are damaged, and seek professional assistance if the device appears unsafe (e.g., burning smell, smoke, overheating, exposed wiring, or abnormal electrical behavior). Do not operate a damaged device.
To help maintain security, performance, reliability, feature improvements, and/or compliance requirements, we may automatically update firmware or software for connected devices and related Services. You agree to receive such updates. During updates, the Services (or certain features) may be temporarily unavailable, and device behavior or available features may change.
If you purchase products through the Services, you agree to provide valid payment information and authorize us (and our payment processor) to charge your payment method for the total amount, including applicable taxes and shipping.
All prices are shown in USD unless otherwise stated. You are responsible for any taxes that apply to your purchase unless otherwise indicated.
We may offer certain subscription features (including service plans, premium features, or other recurring offerings). If you subscribe, subscription fees, billing frequency, renewal terms, cancellation instructions, and any refund terms (if offered) will be disclosed at the time you subscribe.
Unless otherwise required by law:
Where required by law, we will provide required auto-renewal disclosures and a simple cancellation method.
Shipping timelines are estimates and not guaranteed. Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays or loss caused by the carrier, inaccurate addresses provided by you, or events outside our reasonable control.
For rewards pre-ordered through crowdfunding platforms (e.g., Kickstarter), you acknowledge that delivery dates are estimates and not guarantees. We will use commercially reasonable efforts to fulfill rewards, but we are not liable for delays, and product specifications or timelines may change due to manufacturing, supply chain, certification, or other factors.
You agree not to:
We may suspend or terminate access if you violate these Terms.
The Services (including software, firmware, designs, text, graphics, logos, and other content) are owned by WoafyPet or its licensors and are protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial use in accordance with these Terms.
If you submit feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation, and you represent you have the right to provide them.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WOAFYPET AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES OR PRODUCTS.
IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES OR PRODUCTS EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO WOAFYPET FOR THE SERVICES OR PRODUCT GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT, OR (B) $100.
Some jurisdictions do not allow limitations of liability, so some of the above may not apply to you.
You agree to indemnify and hold harmless WoafyPet and its affiliates, officers, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to:
We may suspend or terminate your access to the Services at any time if we reasonably believe you violated these Terms or if necessary to protect the Services, users, or our business. You may stop using the Services at any time.
Sections that by their nature should survive termination will survive (including disclaimers, limitation of liability, indemnification, and dispute resolution).
Before filing a claim, you agree to contact us at support@woafmeow.com (Attn: Legal) and provide a brief description of the issue and your contact information. The parties will attempt to resolve the dispute informally within 30 days.
Except for small claims and injunctive relief for intellectual property, any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.
The arbitration will occur in Los Angeles County, California unless the parties agree otherwise. The arbitration may be conducted by videoconference, telephone, or based on written submissions, as permitted by the applicable rules.
YOU AND WOAFYPET AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@woafmeow.com with the subject line “Arbitration Opt-Out” and including: (i) your full name, (ii) the email associated with your account (if any), and (iii) a clear statement that you wish to opt out of arbitration.
We will send a confirmation email acknowledging receipt of a valid opt-out request, and we will maintain a record of opt-out requests for compliance and dispute administration purposes.
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. If arbitration does not apply, you agree that any judicial proceedings will be brought in the state or federal courts located in Los Angeles County, California, and you consent to personal jurisdiction there.
We may update these Terms from time to time. If we make material changes, we will provide notice by posting updated Terms and updating the “Last Updated” date, and/or by other means required by law. Your continued use of the Services after the effective date of updated Terms constitutes acceptance.
WoafMeow Inc.
19756 Saddlecrest Drive, Walnut, CA 91789, USA
Email: support@woafmeow.com